The Chandan
Privacy Policy
This Privacy Policy explains how The Chandan collects, uses, stores, and protects personal information when you interact with our website, landing pages, campaigns, and related services.
1. Information we collect
We may collect information you provide directly to us, including your name, email address, phone number, suburb, postcode, and property-related information submitted through lead forms, strategy capture pages, or other service requests.
2. How we use your information
We use personal information to provide the requested market report, respond to inquiries, deliver follow-up communications, support campaign delivery, and allow our agents to contact prospective sellers or homeowners as appropriate under the relevant service agreement.
3. Communication and marketing
Where consent or a clear business purpose exists, we may use your contact details to send relevant market updates, reports, or follow-up communications. You can unsubscribe at any time using the link in our emails or by contacting the agency directly.
4. Cookies and analytics
We may use cookies, analytics tools, and tracking technologies to understand site usage, improve campaign performance, and help us measure the effectiveness of our services. These technologies may collect device, browser, and interaction information.
5. Data storage and protection
We store personal information in secure systems and take reasonable steps to protect it from unauthorised access, misuse, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.
6. Sharing your information
We may share personal information with third-party service providers that support our website, email delivery, PDF/report generation, advertising tools, and business operations. We do not sell personal information for cash consideration, and we only share data where necessary to deliver the services requested or required by law.
7. Your rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or objection to the processing of your personal information. If you want to exercise those rights, please contact the relevant agency or the administrator of this service.
8. Contact
If you have questions about this Privacy Policy or how your information is handled, please contact the relevant agency or the service administrator via the contact details available on the website or in the property report communications.
This policy may be updated from time to time. We encourage you to review it periodically for changes.